Privacy Policy

Facts		What does The Cooperative Bank of Cape Cod do with your personal information?

Why		Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What		The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income Account balances, account transactions and payment history Credit history and credit scores When you are no longer our customer, we continue to share your information as described in this notice.

How		All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons The Cooperative Bank of Cape Cod chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Does The Cooperative Bank of Cape Cod share?	Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	YES	NO

For our marketing purposes – to offer our products and services to you	YES	NO

For joint marketing with other financial companies	YES	NO

For our affiliates’ everyday business purposes – information about your transactions and experiences	NO	WE DON’T SHARE

For our affiliates’ everyday business purposes – information about your credit worthiness	NO	WE DON’T SHARE

For nonaffiliates to market to you	YES	YES

To limit our sharing

Call 800.641.1100 and one of our representatives will update your privacy choices.

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.


Questions		Call 800.641.1100 or go to www.mycapecodbank.com



What We Do
How does The Cooperative Bank of Cape Cod protect my personal information?		To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information. All employees are bound by the Bank’s Code of Ethics and are trained in how to maintain the privacy of our customers’ information.

How does The Cooperative Bank of Cape Cod collect my personal information?		We collect your personal information, for example, when you Open an account or deposit money Pay your bills or apply for a loan Use your debit card We also collect your personal information from credit bureaus and other companies.

Why can’t I limit all sharing?		Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes – information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?		Your choices will apply to everyone on your account.

Definitions
Affiliates		Companies related by common ownership or control. They can be financial and nonfinancial companies. The Cooperative Bank of Cape Cod does not share with affiliates.

Nonaffiliates		Companies not related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliates we share with can include companies engaged in direct marketing and the selling of consumer products and services.

Joint marketing		A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners may include other financial companies, such as banks, credit card companies and investment advisors.

Other Important Information

Do not accept any unsolicited emails or correspondence from companies who claim to be partners of The Cooperative Bank of Cape Cod. If you would like to receive a copy of this Privacy Policy by mail or email, please call 800.641.1100 or click here.

Revised 10/2023