Lisa J. Oliver has been a distinguished leader in the banking industry across New England and the Midwest for over three decades. In 2017, Lisa joined The Cooperative Bank of Cape Cod (The Coop), as President and CEO, becoming the first female CEO in its 103-year history. In 2020, she became the Bank’s first Chair of the Board of Directors.
At The Coop, Lisa’s notable accomplishments include relationship-focused, digital strategies to drive a 72% increase in assets during her tenure, to $1.6 billion in 2024. Leveraging her commercial banking experience, The Coop has expanded into sponsored finance, commercial construction, and specialty real estate lending across New England. Lisa has also built an Enterprise Risk Management framework to inform strategic direction. She embraces diversity as a strength, achieving 75% diversity on the senior team and 45% gender diversity on the bank’s board, earning recognition from Bank Director Magazine as a top bank nationally for Board diversity.
To expand The Coop’s mission as a mutual bank, Lisa established The Cooperative Bank of Cape Cod Charitable Foundation Trust in 2018, which has distributed 3% of annual earnings since inception to meet critical needs across Cape Cod. In 2021, she oversaw the completion of a $12 million renovation of the Bank’s headquarters, creating an open workspace to support a culture of employee collaboration, communication, and engagement.
Before joining The Coop, Lisa’s career included 25 years of strategic leadership roles at $187 billion KeyBank, N.A., where she led progressively larger geographic teams across commercial, retail, and private banking disciplines. In her last role, she served as the EVP for KeyBank’s Business Banking Segment, realigning the national direct sales delivery model with an integrated back-office infrastructure to improve client experience and efficiency.
Throughout her career, Lisa’s industry and philanthropic focus has been purposeful and enduring. She serves on the executive committee of the Massachusetts Banker’s Association and is a member of the leadership team for the American Banker Women CEO Peer Group. She is a frequent industry speaker and panelist. In 2023 she was recognized by American Banker as one of the 25 Women to Watch in Banking. Lisa is the Chair of the Board of the Cape Cod Chamber of Commerce, and she is the Clerk of the Cape Cod Foundation Board where she is a founding co-chair of the Fund for Women and Girls. She previously served on the board of The Rock & Roll Hall of Fame and Museum among many other organizations.
Lisa is a graduate of Colgate University and has completed the Executive Leadership Program at Case Western Reserve University. Lisa lives on Cape Cod with her husband, Richard, and two black labs. They have two adult sons.