We began opening CapeLife accounts over a decade ago and although we stopped offering these accounts in 2018, we allowed customers to keep their accounts for the past five years. We constantly evaluate our product and service offerings and client trends and after careful assessment of our product lineup, we have made the decision to transition all remaining CapeLife Business Executive checking accounts to one of our current checking products.
Effective Nov. 1, 2023. Your existing CapeLife Business Executive Checking account will transition to a Positively Free Business Checking account. However, if after reviewing this letter, you would like to consider one of the other business checking accounts we offer, we will be more than happy to assist you in choosing an account that best suits your financial goals. You can review available account options either by stopping by any branch location or visiting our business checking webpage to learn more.
No interruption in service. Your account number will remain the same with this transition to either the Positively Free Business Checking or another business checking account of your choice. Because there will be no change to your account number, there will be no interruption to use of your debit card, to scheduled ACH deposits or to your Business Online Banking access including bill payments. You may also continue to write checks using the checks you have on hand.
Move to month-end statement cycle. As part of this conversion, all account statements will now be produced on the last business day of each month. You may receive one statement covering less than or more than a one-month period; however, subsequent statements will show a one-month period, ending on the last business day of each month.
We are providing advance notice of this change to ensure you have ample time to consider your business checking options with us. If we have not heard from you by Oct. 27, 2023, your account will automatically be converted to a Positively Free Business Checking account.
We want to make this transition as seamless as possible and while we understand that this may cause some inconvenience, our team is available to help. If you have any questions or concerns, please don’t hesitate to contact our Customer Assistance Center at 508.568.3400 or visit any branch location to discuss the checking account options available to you.
Thank you for your continued trust in The Cooperative Bank of Cape Cod. We value your relationship with us and are committed to providing a positive banking experience for all our customers.